FAQ
Any questions before you head to Porto-Vecchio ?
Rooms
Are the hotel and restaurant accessible to guests with reduced mobility?
Of course. Casa Santini x Roc Seven has a lift to make it easy to move between floors and offers 4 rooms adapted for guests with reduced mobility. Our restaurants are also accessible and designed to welcome every guest in comfort!
What is the maximum occupancy per room?
Whichever way your room faces, you enjoy an exceptional location. Occupancy depends on the type of room: our classic rooms, comfort rooms and Top Floor suite sleep 2 people (children included), our privilege rooms sleep 3 people (children included), and our Junior and Terrace suites sleep 4 people (children included).
Do you offer services for families (cots, high chairs…)?
Yes, we can set up a cot in your room, just mention it when you book. High chairs are also available in the restaurant.
Do you accept pets?
Yes, pets are welcome. A supplement of €20 per night applies per animal and per room. Please let us know when you book so we can prepare a cushion for your little companion!
What amenities are included in the rooms (toiletries, safe, minibar, hairdryer…)?
All our rooms feature a safe and a bathroom or shower room with hairdryer, heated towel rail, Rituals toiletries, bathrobes and slippers. You will also find a hospitality tray with tea and coffee, a Marshall speaker and free Wi-Fi. We do not offer minibars: our bars are open all day. You will find all the information in your room directory, accessible by scanning a QR code.
Dining
Does the hotel offer room service?
We do not offer room service, but don't worry: our restaurants will always have a table for you!
What dining options are available at the hotel (breakfast, bar…)?
Our restaurant is open from breakfast through to dinner. Breakfast is served as a buffet from 7:30 to 10:30 am. At lunch and dinner, enjoy a Mediterranean sharing menu, in the indoor dining room or on our seafront terrace.
Remember to book your tables at reception or on our website.
What type of cuisine do you offer?
Our restaurant menu features Mediterranean dishes with a strong Italian influence: sharing starters, pasta, seasonal salads, beef dishes.
Discover the full menu on our website.
Is breakfast included in the room rate?
Yes, breakfast is included in your room rate, served as a buffet from 7:30 to 10:30 am. If you need to leave the hotel before it opens, we can prepare a breakfast bag for you to take away: just let us know the day before at the latest!
Are there options for special diets (vegetarian, gluten-free…)?
Of course, we adapt our menus to suit all dietary requirements: clearly marked vegetarian and vegan options, as well as gluten-free choices.
Feel free to check out our menus on our website.
Do I need to book in advance to dine at the restaurant?
Booking in advance is not required, but we strongly recommend it, especially in high season. You can book directly on our website.
Is there a kids' menu?
Yes, we offer a menu specially designed for children in all our establishments. Check out our menu on our website.
Can I order takeaway food?
No, we do not offer a takeaway service.
Arrival, Departure & Luggage
What are the check-in and check-out times?
Your rooms will be ready from 4pm. On the day you leave, your room must be vacated by 11am at the latest. If you arrive early or leave late, don't worry! We can store your luggage free of charge in our luggage room or at reception. You can also enjoy our bars and restaurants to freshen up.
If you know you will arrive early, feel free to let our reception team know. Likewise, if you need to leave the hotel before breakfast opens, we can prepare a breakfast bag to take away: just let us know the day before at the latest!
Can we leave our luggage at the hotel until we leave?
Of course! Even after you have checked out, we store your luggage free of charge in our luggage room or at reception. You can also enjoy our bars and restaurants to freshen up.
Is there parking at the hotel? Is it free? Do I need to book in advance? (Porto-Vecchio)
For your comfort, we offer private, secure parking spaces at the hotel, by reservation. One space is included in the room rate. An electric vehicle charging point is also available.
Don't forget the gate code, which you will receive at check-in, to enter and leave the car park outside the gate's opening hours.
Is there a taxi or bus service between the airports and the hotel?
Yes, we work with several taxi companies and can book your transfers from the airports to the hotel. Simply email reception.povo@rocseven.com with your flight number, arrival time, number of passengers and bags, a phone number and whether you need a child seat.
Approximate travel times: Figari Airport (30 min), Bastia Airport (2h15), Ajaccio Airport (2h30), Calvi Airport (3h45).
Our taxi partners can also take you anywhere in Corsica during your stay. Shuttles are also available to connect Porto-Vecchio with other destinations on the island (Altibus or similar).
Activities
Does the hotel organise parties or events for guests?
Music is part of Casa Santini x Roc Seven's DNA. Every week, DJs and performers create a unique atmosphere, including through traditional Corsican singing, bringing our evenings to life.
Check out the "What's On" page of our website to discover our full programme, and follow us on social media!
Where can we find this week's music programme?
Our full programme is available on the "What's On" page of our website. You can also follow us on social media for real-time updates!
Where can I find a song I heard at Casa Santini x Roc Seven?
Head to our °Fahrenheit Seven Spotify account!
Where can I buy a °Fahrenheit Seven jumper?
Our full °Fahrenheit Seven clothing range (jumpers, beanies, jackets, t-shirts…) is available at reception. It changes often, so ask about our latest arrivals!
Booking, Rates & Payment
Is there a minimum length of stay?
We do not require week-long stays, but depending on the period, our minimum stays vary between 1 and 7 nights. Please check our website for our booking conditions.
Feel free to call our reservations team with any questions on +33 4 95 70 14 15 or email povo@rocseven.com.
Do you offer special deals?
All year round, our "promo" rate gives you 10% off the "flexible" rate, in exchange for stricter cancellation terms. You will always get a better rate by booking through our reservations team (povo@rocseven.com or +33 4 95 70 14 15) or on our website.
You can also subscribe to our newsletter to receive our special offers throughout the year.
Which payment methods do you accept?
In our hotel and restaurant, we accept payment by card, Amex and cash. We do not accept chèques vacances or restaurant vouchers. If you are a hotel guest, you can also charge your bill to your room and settle it at check-out.
Seminars & Events
Does the hotel have rooms for meetings or private events?
Casa Santini is the ideal setting for your business events (company meals, residential seminars) as well as private ones. An idyllic hotel for a wedding, a proposal, a birthday, a christening or a honeymoon. Our team will guide you and share its address book to help you organise a tailor-made event.
Feel free to contact our dedicated team to find out about our special group offers and menus: groupe@fahrenheitseven.com.
Do you accept bookings for private events (birthdays…)?
Absolutely, we would be delighted to host you to celebrate your special moment. Our spaces can be booked out and our team dedicated to groups and private events will guide you from start to finish, from room bookings to transfers, activities and restaurants…
Feel free to send your request to groupe@fahrenheitseven.com.
CSR Commitment
What does Casa Santini x Roc Seven do for the environment?
Because the environment is what gives all our hotels their value, the least we can do is everything possible to limit our impact on it. Eco-friendly cleaning products, recycled paper, no more plastic bottles or straws, a wider range of organic, fair-trade or locally sourced products in our restaurants, sorting of waste and bio-waste for conversion into bioethanol, natural toiletries in sustainable packaging… we have done a lot and have no intention of stopping there!
You too can take part in more sustainable tourism alongside us: when you leave your room, remember to switch off the lights. Use public transport near the hotel. Only leave your towels in the bath or shower if you need them changed. Let hotel reception know if you would like your sheets changed.
Services & Support
Does the hotel offer a laundry service? (Porto-Vecchio)
We do not have a laundry on site, but you can leave your laundry at reception to be cleaned by our external provider.
What facilities are available at the hotel (garden, harbour…)?
Make the most of the outdoors: our beautiful sea-view garden is the perfect place to enjoy antipasti to share or a refreshing cocktail. Sun loungers are available, and you can pick up your beach towels at reception every day.
Our private harbour allows you to moor right at the foot of the hotel and step off onto our pontoon (booking on our website).
You will also find the restaurant with its sea view, as well as yoga/Pilates classes for a moment of relaxation and well-being.
Is there a security service at the hotel?
Our reception is open 24/7, so there is always someone you can turn to!
Which numbers should I call in an emergency (police, fire brigade…)?
Make sure to save the numbers below for the duration of your stay! Tourist office: +33 4 95 70 09 58. Sea rescue: +33 6 31 36 76 58. Pharmacy: +33 4 95 70 13 69. Gendarmerie (police): +33 4 95 70 00 17. Emergencies: 112. Fire brigade: 18.
Who should we contact if we need anything or have a problem during our stay?
If you encounter any problem during your stay, please speak directly to the hotel reception. Our team will be happy to take care of anything you may need.
You can reach us by phone on +33 4 95 70 14 15 or by email: reception.povo@rocseven.com.
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