FAQ
A question before your stay in Courchevel?
Rooms
Are the hotel and restaurant accessible to guests with reduced mobility?
Of course. °Fahrenheit Seven Courchevel has a lift to make it easy to move between floors and offers rooms adapted for guests with reduced mobility. Our restaurants are also accessible and designed to welcome every guest in comfort!
What is the maximum occupancy per room?
In the heart of Courchevel Moriond village, °Fahrenheit Seven Courchevel is a real cocoon. Occupancy depends on the type of room: our double rooms and junior suites sleep 2 people (children included), our triple rooms sleep 2 adults and 1 child under 16, our Family Rooms sleep 4 people (children included), and our Top Floor duplex suites, family duplexes and °Fahrenheit Seven suites sleep 5 people (children included).
For larger groups or families, we also offer connecting rooms.
Do you offer services for families (cots, high chairs…)?
Yes, we can set up a cot in your room, just mention it when you book. High chairs are also available in the restaurant.
Do you accept pets?
Yes, pets are welcome. A supplement of €20 per night applies per animal and per room. Please let us know when you book so we can prepare a cushion for your little companion!
What amenities are included in the rooms (toiletries, safe, minibar, hairdryer…)?
All our rooms feature a safe and a bathroom or shower room with hairdryer, heated towel rail, Rituals toiletries, bathrobes and slippers. You will also find a hospitality tray with tea and coffee, a Marshall speaker and free Wi-Fi. We do not offer minibars: our bars are open all day. You will find all the information in your room directory, accessible by scanning a QR code.
Dining
Does the hotel offer room service?
Yes, La Cheminée restaurant offers room service this year!
What dining options are available at the hotel (breakfast, bar…)?
Breakfast is served as a buffet from 7:30 to 10:30 am. At lunchtime, La Rôtisserie offers a Mediterranean menu, indoors or on the large terrace.
In the evening, enjoy La Cheminée (Savoyard and bistronomic dishes by the fire) or the Seven Kings, our party bar, with beers, cocktails and tapas to share. Remember to book your tables.
The Ski bar serves hot drinks in the morning and refreshments in the afternoon.
What type of cuisine do you offer?
Our restaurant menu features Mediterranean dishes with a strong Italian influence: pasta, pizzas, sharing starters, seasonal salads, beef and poultry dishes, fish tartares.
At La Cheminée, Savoyard and bistronomic dishes, or simply a drink by the fire.
Is breakfast included in the room rate?
Yes, breakfast is included in your room rate, served as a buffet from 7:30 to 10:30 am. If you need to leave the hotel before it opens, we can prepare a breakfast bag for you to take away: just let us know the day before at the latest!
Are there options for special diets (vegetarian, gluten-free…)?
Of course, we adapt our menus to suit all dietary requirements: clearly marked vegetarian and vegan options, as well as gluten-free choices.
Feel free to check out our menus on our website.
Do I need to book in advance to dine at the restaurant?
Booking in advance is not required, but we strongly recommend it, especially in high season. You can book directly on our website.
Is there a kids' menu?
Yes, we offer a menu specially designed for children in all our establishments. Check out our menus on our restaurant pages.
Can I order takeaway food?
No, we do not offer a takeaway service.
Arrival, Departure & Luggage
What are the check-in and check-out times?
Your rooms will be ready from 5pm. On the day you leave, your room must be vacated by 10am at the latest. If you arrive early or leave late, don't worry! We can store your luggage free of charge in our luggage room or at reception. You can also enjoy our bars and restaurants to freshen up, or head to our ski shops to choose your equipment.
If you know you will arrive early, feel free to let our reception team know. Likewise, if you need to leave the hotel before breakfast opens, we can prepare a breakfast bag to take away: just let us know the day before at the latest!
Can we leave our luggage at the hotel until we leave?
Of course! Even after you have checked out, we store your luggage free of charge in our luggage room or at reception. You can also enjoy our bars and restaurants to freshen up.
Is there parking at the hotel? Is it free? Do I need to book in advance?
°Fahrenheit Seven Courchevel does not have private parking, but several parking options are available in the resort. The Cimes Blanches P7 car park is right next to the hotel.
Please note! Booking is compulsory and there is a charge (€18 per day).
Is there a taxi or bus service between the ski resorts and the airports?
Yes, we work with several taxi companies and can book your transfers from train stations and airports to Courchevel. Simply email reception.courch@fahrenheitseven.com with your flight or train number, arrival time, number of passengers and bags, a phone number and whether you need a child seat.
Approximate travel times: Geneva Airport (2h30), Lyon-Saint Exupéry Airport (2h30), Chambéry Airport (1h40), Moûtiers SNCF station (50 min), Lyon Part-Dieu SNCF station (3h00), Grenoble SNCF station (2h00).
Our taxi partners can also take you between resorts. The town of Moûtiers also runs shuttles to the ski resorts (book via Altibus).
Activities
Do you offer winter sports equipment hire and/or sales?
Yes, our Ski Boutique is on level 3 of the hotel. You will find high-end equipment for sale and hire, selected from the Fischer, Elan, Dynastar, Head, XSocks, XBionic and Colmar ranges. Our team of ski technicians will help you choose the equipment that best suits you!
To make things even easier, you can book your equipment before your stay directly on our website: shop.courch@fahrenheitseven.com.
Does the hotel organise parties or events for guests?
For livelier evenings, head to Seven Kings, our party bar par excellence. It brings you the buzzing atmosphere of a pub, with a sharp selection of English beers and gins served in a vintage leather and wood setting.
Follow us on social media!
Where can I find a song I heard at °Fahrenheit Seven Courchevel?
Head to our °Fahrenheit Seven Spotify account!
Where can I buy a °Fahrenheit Seven jumper?
Our full °Fahrenheit Seven clothing range (jumpers, beanies, jackets, t-shirts…) is available at reception. It changes often, so ask about our latest arrivals!
Booking, Rates & Payment
Is there a minimum length of stay?
We do not require week-long stays, but depending on the period, our minimum stays vary between 1 and 7 nights. Please check our website for our booking conditions.
Feel free to call our reservations team with any questions on +33 4 86 15 44 44 or email courch@fahrenheitseven.com.
Do you offer special deals?
All year round, our "promo" rate gives you 10% off the "flexible" rate, in exchange for stricter cancellation terms. You will always get a better rate by booking through our reservations team (courch@fahrenheitseven.com or +33 4 86 15 44 44) or on our website.
You can also subscribe to our newsletter to receive our special offers throughout the year.
Which payment methods do you accept?
In our hotel and restaurants, we accept payment by card, Amex and cash. We do not accept chèques vacances or restaurant vouchers. If you are a hotel guest, you can also charge your bill to your room and settle it at check-out.
Seminars & Events
Does the hotel have rooms for meetings or private events?
°Fahrenheit Seven Courchevel does not have a meeting room, but we offer plenty of other options for informal team meetings or seminars.
Feel free to contact our dedicated team to find out about our special group offers and menus: groupe@fahrenheitseven.com.
Do you accept bookings for private events (birthdays…)?
Absolutely, we would be delighted to host you to celebrate your special moment. Our dining spaces can be booked out and our team dedicated to groups and private events will guide you from start to finish, from room bookings to transfers, activities and restaurants…
Feel free to send your request to groupe@fahrenheitseven.com.
CSR Commitment
What does °Fahrenheit Seven do for the environment?
Because the environment is what gives all our hotels their value, the least we can do is everything possible to limit our impact on it. Eco-friendly cleaning products, recycled paper, no more plastic bottles or straws, a wider range of organic, fair-trade or locally sourced products in our restaurants, sorting of waste and bio-waste for conversion into bioethanol, natural toiletries in sustainable packaging… we have done a lot and have no intention of stopping there!
You too can take part in more sustainable tourism alongside us: when you leave your room, remember to turn down the heating and switch off the lights. Use public transport near the hotel. Only leave your towels in the bath or shower if you need them changed. Let hotel reception know if you would like your sheets changed.
Services & Support
Does the hotel offer a laundry service?
We do not have a laundry on site, but you can leave your laundry at reception to be cleaned by our external provider.
What facilities are available at the hotel (spa, ski shop, sports equipment…)?
On the first floor of the hotel, enjoy our “Le Relax” area: a hammam, a sauna, an ice fountain, a treatment and massage area and a herbal tea corner, all freely accessible throughout the day.
On level 3, our Ski shop where you can choose your ski or snowboard equipment.
You will also find the restaurant with its large terrace; Le Seven Kings, our party bar; La Cheminée and the Ski bar.
Is there a security service at the hotel?
Our reception is open 24/7, so there is always someone you can turn to!
Which numbers should I call in an emergency (police, fire brigade…)?
Make sure to save the numbers below for the duration of your stay! Tourist office: +33 (0) 4 79 00 08 08. Ski patrol: +33 (0) 4 79 00 01 80. Medical centre: +33 (0) 4 79 00 00 37. Pharmacy: +33 (0) 4 79 00 02 72. Gendarmerie (police): +33 (0) 4 79 00 01 82. Emergency medical services: 15. Fire brigade: 18.
Who should we contact if we need anything or have a problem during our stay?
If you encounter any problem during your stay, please speak directly to the hotel reception. Our team will be happy to take care of anything you may need.
You can reach us by phone on +33 4 86 15 44 44 or by email: reception.courch@fahrenheitseven.com.
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